Applied AI in Telecoms


Challenges

Disruptive technologies and innovative market entrants are changing the way people engage with telecommunications. Evolving media habits and communication patterns mean that the way customers interact with telecommunications is changing. Operators need to evolve their offerings and customer experience.


Opportunities

Opportunities to improve customer experience span all facets of telecommunications. Applied AI can help increase revenue opportunities and reduce costs. AI brings together the best from data, maths and technology. From choosing the best sites for network expansion to improving the customer journey to enhancing customer support services and improving operational efficiency, AI plays a key role in giving telecoms operators a competitive edge.


Our Approach

Successful AI projects have clear specific goals. Algospark specialise in short, targeted projects that deliver clear business benefits. We work with our clients to scope, prototype, optimise, build and pilot. We are agile, fast to deliver and are a great addition to your internal teams.


Algospark Telecoms Solutions

Core Insights

Core Insights : Algospark Core Insights allows clients to get more from data. Many organisations know they have lots of data, but they also know they are not getting the most from it.


Location Spark

Location Spark : a fast track decision support for new site investment. It allows easy interpretation of location data and store portfolio data to make expansion decisions.


Xuuu Customer Insights Framework

Azure proactive customer management: a solution that predicts customer interaction needs, then prioritises and prescribes optimal interactions. Targets increased revenue per customer, increased customer satisfaction and a reduction in customer churn.


Co-ordinated Customer Voice

Customer feedback framework that brings together disparate data sources and maps meaning to customer interactions to deliver actionable analysis and recommendations.


Bespoke Applied AI Solution Development

Bespoke Applied AI Solution Development : identifying challenges and opportunities in an organisation to then deliver innovative new services and process efficiencies using a mix of data, maths and technology.


Please get in touch to explore these ideas and opportunities further. We would love to hear from you.