The hotel industry is on a strong recovery path following on from the impact of the pandemic. However there are challenges with demand forecasting, site selection and site portfolio optimisation, pricing, cost pressures and attracting back staff to the sector. There are also higher customer expectations and higher levels of feedback and comments posted on social media.
Improving customer experience is core for the hotel sector. Applied AI can help increase revenue opportunities and reduce costs. AI brings together the best from data, maths and technology to automate processes and make much better informed and consistent decisions. These opportunities include site optimisation, optimising pricing and revenue management for rooms, customer experience optimisation and operational efficiency, AI plays a key role in giving innovative hotels a competitive edge.
Successful AI projects have clear specific goals. Algospark specialise in short, targeted projects that deliver clear business benefits. We work with our clients to scope, prototype, optimise, build and pilot. We are agile, fast to deliver and are a great addition to your internal teams.