New business models, disruptive technologies and innovative market entrants are changing the way people engage with retailers. Customer choice, shopping channels and the way that customers interact with retailers is changing. Retailers need to evolve their offerings to deliver integrated multi-channel customer experiences. Adoption of new technologies and ways of working can help retailers improve their offering and keep ahead of evolving consumer preferences. And all this whilst managing inflationary pressures on costs.
Opportunities to improve customer experience span all facets of the retail business. Applied AI can help increase revenue opportunities and reduce costs right across the retail workflow. AI brings together the best from data, maths and technology. From choosing the best sites for expansion to improving the customer journey to enhancing customer support services and improving operational efficiency, AI plays a key role in giving retailers a competitive edge.
Successful AI projects have clear specific goals. Algospark specialise in short, targeted projects that deliver clear business benefits. We work with our clients to scope, prototype, optimise, build and pilot. We are agile, fast to deliver and are a great addition to your internal teams.